People And Organization - Dilmini Wanigasekara

Introduction In the era of rapid digital transformation, artificial intelligence (AI) is reshaping the global banking landscape. Sri Lankan banks, traditionally reliant on human-led processes, are now under pressure to integrate AI technologies to enhance operational efficiency, customer experience, and risk management. Consequently, the need to upskill bank employees has never been more urgent. This shift is not merely technological; it is cultural, requiring employees to embrace continuous learning and innovation (World Economic Forum, 2020).  Discussion The first step in preparing employees for an AI-driven future is digital literacy training . Employees must become proficient in data analytics, machine learning concepts, and AI powered tools relevant to banking operations, such as chatbots, fraud detection systems, and credit scoring algorithms (Accenture, 2022).  For instance, training in Python programming or data visualization platforms can empower staff to interpret A...

  Introduction In today’s competitive business environment, organizations are increasingly recognizing that human capital is their most valuable asset. High productivity is not merely a function of efficient processes or technology; it hinges significantly on the skills, motivation, and adaptability of employees. Training programs are, therefore, essential to align workforce capabilities with organizational objectives, ensuring both individual growth and business success (Noe, 2021). Discussion Strategic Training Design Effective training begins with a strategic approach that identifies organizational needs and skill gaps. Training programs should be designed following a systematic needs assessment, which evaluates current performance levels against desired outcomes (Armstrong, 2020). This ensures that resources are invested in areas that directly influence productivity. For example, technical training enhances task efficiency, while soft skills development fosters better teamwor...

Introduction The rapid shift toward remote work has transformed how organizations operate, creating both opportunities and challenges for HR professionals. While remote work promises access to global talent and greater flexibility, it also introduces complex issues in managing diverse teams across multiple time zones, cultures, and legal jurisdictions (Brewster & Mayrhofer, 2020). Understanding these challenges is critical for HR leaders aiming to build a cohesive and productive global workforce. Discussion 1. Navigating Cultural and Communication Barriers One of the foremost challenges in a global remote workplace is cultural diversity. Employees from different backgrounds may have varying communication styles, work ethics, and expectations. HR must develop strategies for cross-cultural training and inclusive communication to prevent misunderstandings and foster collaboration (Hinds et al., 2011). Asynchronous communication tools can help, but they cannot entirely replace the n...

  Introduction Managing employee leave can be one of the most time consuming tasks for the Human Resources (HR) department. Traditionally, HR teams relied on spreadsheets or manual applications to track leaves, often leading to errors, confusion, and reduced productivity. However, with the adoption of a Leave Management System (LMS) , organizations can streamline leave tracking, improve transparency, and enhance employee satisfaction. Benefits A Leave Management System automates the entire process of leave application, approval, and tracking. One of its biggest advantages is accuracy . Automated systems reduce human error by recording leave balances, approvals, and attendance data in real time. This ensures compliance with company policies and labor laws. No more Attendance Reports❌❌ Secondly, an LMS improves efficiency and time management . HR staff no longer need to manually process leave requests or update records. Instead, they can focus on strategic HR activities such as...

    Introduction A boss focuses on authority and commands, pushing employees what to do and ensuring tasks are completed, while a leader inspires and guides, focusing on people, collaboration and development to achieve a common goal 🏆 . The key difference is that a boss manages through authority, whereas a leader builds trust and earns respect though influence and actions.   Difference between a Leader and a Boss        Feature                                                       Leader                                                        ...